I AM ALPHA FITNESS (we, us, or our) is committed to protecting the privacy and security of the personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

• 1. Information We Collect
  - Personal Information : We may collect personal information such as your name, email address, phone number, address, date of birth, health history, fitness goals, and payment details.
  - Health and Fitness Data :We may collect information related to your health and fitness, including medical history, current medications, injuries, exercise preferences, and progress tracking data.
  - Website Usage Information : We may collect information about your interactions with our website, such as IP address, browser type, device identifiers, pages visited, and referral URLs.
• 2. How We Use Your Information
  -Personalization :We use your information to personalize your training experience, tailor workout programs, and provide customized recommendations based on your fitness goals and preferences.
  -Communication : We may use your contact information to send you appointment reminders, updates about our services, promotional offers, and newsletters.
  -Payment Processing : We use payment information to process transactions for our services and manage billing and invoicing.-Improve Services : We analyze user data to improve our services, enhance website functionality, and optimize user experience.
  -Legal Compliance : We may use your information to comply with legal obligations, respond to legal requests, and enforce our policies.
• 3. Data Sharing and Disclosure
  -Service Providers : We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, email service providers, and IT support providers.
  -Legal Requirements : We may disclose your information in response to legal process, court orders, or government inquiries, or when necessary to protect our rights, property, or safety.
• 4. Data Security
  We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
• 5. Your Choices and Rights
  You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional communications from us. Please contact us if you wish to exercise any of these rights or have questions about your personal information.
• 6. Children's Privacy:
  Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
• 7. Changes to This Privacy Policy:
  We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on our website with the updated effective date.
• 8. Contact Us:
  f you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at hello@iamalphagroup.co.uk or 07767337130. By using our services or visiting our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Membership terms & conditions

• 1. The Agreement: I agree to abide by the full Terms and Conditions of Membership as outlined in this agreement and the most recent edition of the Club Rules. Only if my membership is current and fully paid up can I redeem my sessions.
• 2. Termination: I may cancel my agreement and receive a full refund within 7 days of the purchase date if I have not used any of the packages.
• 3. Membership Suspension: If I am unable to attend my sessions due to illness or injury, I can request that my membership be suspended for one month.
• 4. Session/ class booking: If you book a PT or a group class, you will be charged the full session rate if you cancel with less than 24 hours' notice. Sessions are non-refundable.
• 5. Defaulting payments & charges: My Club will contact me if my bank fails to make an auto payment from my account. Missed payments may result in a late fee and the suspension of my membership. Unpaid arrears may be referred to a debt collection agency by the Club.
• 6. Privacy Notice: By clicking submit, I agree and accept that the Club and I AM ALPHA FITNESS may collect, process, store, and/or use the personal data I provide in order to provide me with the services outlined in my membership agreement. I AM ALPHA FITNESS, as the person in charge of the data collected in this form, may use the information in accordance with the privacy policy. I AM ALPHA FITNESS is satisfied that adequate safeguards are in place to protect my rights and freedoms in relation to the processing of my data.
• 7. Payment Confirmation: You confirm that any card or payment account you use to make a Booking is yours or that you have authorization to make such payment from the owner of the card or payment account.
• 8. Payment Validation: The card issuer conducts validation and authorization checks on all credit/debit card holders. When you make a Booking, you agree that payment pre-authorisation checks in the amount of the Service Fee may be performed on our behalf. If the issuer of your card or the provider of the payment service you are using refuses to authorize payment, we will not accept your Booking (or, if already accepted, we will notify you that your Booking has been cancelled), and we will not be liable for any delay or non-performance of the Service Provider Services.
• 9. Check-in Requirement: You are required to check in every time you meet with your trainer. Failure to do so will still be counted as a completed session.
• 10. Commitment Period: This is a 1-month commitment, and you cannot cancel until after the first 30 days.
• 11. DECLARATION: We ask that you make your own decisions to train with us based on your health. Upon joining the Club and during your time as a member, we ask you to declare that:
  a) I understand that I must spend time familiarizing myself with the instructions posted in the Club and on the fitness equipment regarding the safe use of the Club's fitness equipment and classes. If I decide that I need help using the fitness equipment or classes, I will make an appointment with a qualified trainer who will teach me how to use the Club's fitness equipment and classes safely and effectively.
  b) I will decide if I have a medical condition that requires advice from my own medical advisor before embarking on an exercise program, class, or session provided by the Trainer.